Chen Huang

Transform consumer engagement and support with AI.

Conversation AI partner developer ecosystem: Incubated and scaled developer integrations on Automotive and Web surfaces:

User facing products:

• Led a cross-functional teams of 5 employees to develop discovery features for voice-only games on Android Auto; Achived x% asssistant DAU increase.
• Launched top 5 voice-only games on Android Auto:
  • [9To5Google]: Google is bringing games to Android Auto
  • [voicebot.ai]: Android Auto Now Plays Google Assistant Voice Games
• Led a cross-functional team of 10 employees to develop voice enabled search for parking and charging on Android Auto, launched on top 3 charging and parking partners.
• Developed product demos and presented at Goolge I/O developer conference 2022: Car talk: Assistant and Android for cars.

Developer facing products:

• Launched top 10 global media partners on Google Maps driving mode; Achieved xxx% YOY media usage.
• Established quarterly developer research to identify integration bottlenecks: Identified and priorized bugs that results in > xx% reduction of user errors;
• Led integration sunset and pivot with top 5 global Auto OEM developer teams: Ford, GM, Volve, Stellantis and Toyota, ensured retention with low escalations.
• Developed product demos for Google I/O developer conference 2019, 2021 and 2022 (5000+ attendance).

Machine Learning for Google Hotel Ads Quality:

• Designed new auto-bidding algorithms that improved partner ROIs by x%.
• Improved pCVR modeling performance by x% with new features and models.

Machine Learning for Walmart Featured Products and Sponsored Ads.

• Led pCTR modeling for better ads ranking, improved CTR by x%.
• Reduced the number of cold-start SKUs by x% with semi-supervised and sampling algorithms.