Transform consumer engagement and support with AI.
Conversation AI partner developer ecosystem: Incubated and scaled developer integrations on Automotive and Web surfaces:
User facing products:
- Led a cross-functional teams of 5 employees to develop discovery features for voice-only games on Android Auto; Achived x% asssistant DAU increase.
- Launched top 5 voice-only games on Android Auto:
- Led a cross-functional team of 10 employees to develop voice enabled search for parking and charging on Android Auto, launched on top 3 charging and parking partners.
- Developed product demos and presented at Goolge I/O developer conference 2022: Car talk: Assistant and Android for cars.
Developer facing products:
- Launched top 10 global media partners on Google Maps driving mode; Achieved xxx% YOY media usage.
- Established quarterly developer research to identify integration bottlenecks: Identified and priorized bugs that results in > xx% reduction of user errors;
- Led integration sunset and pivot with top 5 global Auto OEM developer teams: Ford, GM, Volve, Stellantis and Toyota, ensured retention with low escalations.
- Developed product demos for Google I/O developer conference 2019, 2021 and 2022 (5000+ attendance).
Machine Learning for Google Hotel Ads Quality:
- Designed new auto-bidding algorithms that improved partner ROIs by x%.
- Improved pCVR modeling performance by x% with new features and models.
Machine Learning for Walmart Featured Products and Sponsored Ads.
- Led pCTR modeling for better ads ranking, improved CTR by x%.
- Reduced the number of cold-start SKUs by x% with semi-supervised and sampling algorithms.
Academy of Management 2012, Boston, MA, 2012
CSCW 2011, Hangzhou, China, 2011
CSCW 2011 Workshop: Designing Social and Collaborative Systems for China, 2011
HICSS 2011, HI, US, 2011
Hypertext 2010, Toronto, Canada, 2010