Product Manager

2018 - Now
Google, Moutain View

Transform consumer engagement and support with AI.

Conversation AI partner developer ecosystem: Incubated and scaled developer integrations on Automotive and Web surfaces:

User facing products:

Developer facing products:

  • Launched top 10 global media partners on Google Maps driving mode; Achieved xxx% YOY media usage.
  • Established quarterly developer research to identify integration bottlenecks: Identified and priorized bugs that results in > xx% reduction of user errors;
  • Led integration sunset and pivot with top 5 global Auto OEM developer teams: Ford, GM, Volve, Stellantis and Toyota, ensured retention with low escalations.
  • Developed product demos for Google I/O developer conference 2019, 2021 and 2022 (5000+ attendance).

Software Engineer

2017 - 2018
Google, Mountain View

Machine Learning for Google Hotel Ads Quality:

  • Designed new auto-bidding algorithms that improved partner ROIs by x%.
  • Improved pCVR modeling performance by x% with new features and models.

Software Engineer

2015 - 2017
Walmart Global eCommerce, Sunnyvale

Machine Learning for Walmart Featured Products and Sponsored Ads.

  • Led pCTR modeling for better ads ranking, improved CTR by x%.
  • Reduced the number of cold-start SKUs by x% with semi-supervised and sampling algorithms.


  • Diffusion of IT Innovations via Social Media: Studying a Chinese Micro-blog Community
  • Chen Huang, Ping Wang, Yan Qu
    Academy of Management 2012, Boston, MA, 2012
  • Microblogging after a Major Disaster in China: A Case Study of the 2010 Yushu Earthquake
  • Yan Qu, Chen Huang, Pengyi Zhang, Jun Zhang
    CSCW 2011, Hangzhou, China, 2011
  • Harnessing Social Media in Response to Major Disasters
  • Yan Qu, Chen Huang, Pengyi Zhang, Jun Zhang
    CSCW 2011 Workshop: Designing Social and Collaborative Systems for China, 2011
  • The Role of Innovation Governance and Knowledge Management for Innovation Success
  • Pengyi Zhang, Yan Qu, Chen Huang
    HICSS 2011, HI, US, 2011
  • Collaborative Identification and Annotation of Government Deep Web Resources: A Hybrid Approach
  • Pengyi Zhang, Yan Qu, Chen Huang
    Hypertext 2010, Toronto, Canada, 2010